Other matters

Submit repair request for other matters

When problems arise in your home that are not directly related to emergencies, but still require attention and repair, you can submit a repair request for other matters.

When to submit a repair request?
If your issue is not in one of the preset buttons, you can submit your repair requests for other matters here, including:

1. Minor repairs: These can include problems such as leaking faucets, broken outlets, loose doorknobs or other minor inconveniences that are not an immediate threat but need to be fixed. 
2. Maintenance: Regular maintenance, such as changing ventilation system filters or lubricating doorways, also falls under this category.
3. Intercom or access system malfunction: Some complexes have an electronic access system that may malfunction.
4. Other general repairs: For problems that do not fall into any of the above categories but do require attention, you can submit a repair request for other matters.

How to submit a repair request?
The process for submitting a repair request for other matters may vary depending on your specific living situation or workplace. Here are the general steps:

1. You can use your account to report a repair request. In your account, go to Forms -> Reparatieverzoek indienen. 
2. Be sure to describe the problem in as much detail as possible. This will help to better understand the problem;
3. After the problem is reported, a schedule will be made for the repair. This may vary depending on the severity of the problem and availability of professionals;
4. A licensed professional will inspect the problem and make repairs if necessary.